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For English-speaking expats in Bern

How to come home to a clean flat every week in Bern

Without the language barrier or a new cleaner each time

The same trusted, insured, English-speaking person. Bern + 30 km.

  • The same vetted cleaner every visit. She knows where things go
  • Everything in English: quote, schedule, feedback, invoice
Quality guaranteed · Full refund if we fall short.
We reply in English within a few hours. If our first cleaning doesn't match the promise, we refund it in full.
Insured Swiss company Local team, based in Bern One real human on the phone
Bright, freshly cleaned Bern living room
Sound familiar?

Why cleaning in Bern makes expats give up

Most expats we speak to have already tried an app, a platform, or a private cleaner. And it went the same way.

The cleaning gets cancelled. No replacement. Last-minute sickness or holidays, and no one shows up for two weeks. The dust wins.
A different cleaner every time You explain the flat, the keys, the pets, the vase, again. Nothing gets learned.
Everything in German Quote in German. Schedule in German. Complaint in German. Google Translate does the negotiation.
Hidden fees on the day The quote says one number, the invoice says another. "Extra time" no one warned you about.
Grey market: cheap, until it isn't 30 CHF/hour looks good, until you realise you're the legal employer. AHV, insurance, liability if something breaks. All yours.
You never speak to a human App, chatbot, ticket. Nobody remembers you between visits.
What you get with ShareMaid

Cleaning that just keeps working

Not a marketplace. Not an app. A small Bern-based team, one point of contact, and a cleaner who becomes part of your week.

The same trusted person

One named, vetted cleaner. She learns your home, your pets, where the vacuum lives. If she’s ever off sick, we send a vetted replacement. Included, not an extra charge.

Everything in English

Quote, scheduling, questions, complaints, invoice: all in clear English. You never have to Google Translate a cleaning request again.

You're the client, not the employer

No AHV registration, no private insurance, no paperwork. We handle all of it. That's the difference between a Swiss firm and hiring privately.

Fully insured

If a glass breaks or a floor gets scratched, our liability insurance pays. Not your landlord. Not you.

One real human on the phone

No chatbot, no ticket system. Text or call, and the same person picks up and remembers you.

Local Bern team

Based in Bern, cleaning Bern and 30 km around. Already trusted by clinics, offices, and homes across the region. We know Länggasse, Wabern, Muri, Ostermundigen. Not a call centre far away.

Room by room

What we clean, exactly.

Every visit covers your whole home. No vague "deep clean" language. Here's the actual checklist your cleaner works through, room by room.

Clean kitchen

Kitchen

  • Wash dishes or load dishwasher
  • Dust and wipe all surfaces
  • Wipe exterior of cupboards
  • Clean microwave
  • Wipe switches and handles
  • Scrub the hob
  • Wipe the countertops
  • Clean the sink
  • Take out rubbish and recycling
  • Vacuum and mop floors
Clean living room

Living areas

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Empty rubbish bins
  • Vacuum and mop floors
Clean bedroom

Bedrooms

  • Dust and wipe all accessible surfaces
  • Wipe switches and handles
  • Clean mirrors
  • Make the bed (leave fresh linen out if you would like us to change it)
  • Vacuum and mop floors
Clean bathroom

Bathroom

  • Scrub and disinfect toilet, sink and shower or bath
  • Wipe tiles and surfaces
  • Clean mirrors and chrome fittings
  • Empty rubbish bins
  • Vacuum and mop floors
How it works

Try the cleaning first. Sign nothing until you're happy.

Most cleaning firms lock you into a contract on day one. We flip the order: you see the quality first, then decide.

Free English quote

Send us a WhatsApp with your flat size and what you'd like cleaned. We reply within a few hours with a clear fixed price, in English, no small print.

Risk-free first cleaning

You pay for one first cleaning. If you're not happy, we refund it in full and part ways. No contract signed, no strings.

Sign only if you loved it

Happy? Then we set up your regular schedule (weekly or every two weeks): same cleaner, same day, same time. Contract terms shared upfront, in English.

Honest pricing

50–60 CHF per hour. Everything included.

One flat rate that already covers the cleaner's salary, AHV, accident insurance, liability insurance, materials, and admin. What we quote is what you pay.

Regular home cleaning
50–60 CHF/ hour

Fixed weekly or bi-weekly visits by the same cleaner. Minimum 2 hours per visit.

  • Same trusted cleaner every visit Included
  • Replacement if she’s off sick Included, not an add-on
  • All cleaning products & equipment We bring everything
  • English communication end-to-end Included
  • Full liability insurance Up to CHF 2’000’000
  • Training time on first visits Never billed
  • Invoice per cleaning, 10 days to pay No prepayment
  • Fixed price up front No travel fees, no VAT surprises
Get my free quote
First cleaning is risk-free. Not happy? Full refund.
 
Private cleaner (grey)
ShareMaid
Hourly rate
~30 CHF
50–60 CHF
AHV & social contributions
You pay them
We handle it
If something breaks
Your problem
Our insurance pays
If the cleaner is sick
You wait, or pay extra
Replacement included, no extra charge
Cleaning materials
You buy and stock them
We bring everything, always
Language
Whatever they speak
English, always
Common questions

Everything expats ask us first

Do you really speak English, and the cleaner too?

Yes. Every quote, every scheduling message, and every follow-up is in English. Our on-site cleaners for expat clients can hold everyday conversations in English so you can leave a note on the counter or send a quick voice message, and it'll actually be understood.

What areas do you cover?

Bern and everything within roughly 30 km: Länggasse, Kirchenfeld, Wabern, Köniz, Muri, Ostermundigen, Ittigen, Zollikofen, Belp, and the surrounding villages. If you're not sure, send us your postcode on WhatsApp. Takes 30 seconds to confirm.

How is 50–60 CHF/hour "fair" when private cleaners charge 30?

Because at 30 CHF/hour, you are the employer under Swiss law. That means AHV registration, accident insurance, liability if something breaks, and personal responsibility if the cleaner gets hurt in your flat. Our rate looks higher, but it already includes all of that, plus a real company that answers when you call.

What if I don't like the first cleaning?

Then you get a full refund and we part ways. No contract has been signed. That's the point: we take the risk off you for the first visit so you can see the actual quality before committing.

How does the contract work?

Your first 30 days are a trial: either side can walk away at any point, no penalty, no questions. After the trial, the minimum term is 3 months from your first cleaning. From then on the contract simply continues, and either side can end it with 14 days’ notice. There is no exit fee — you just give notice and we part on good terms. Each cleaning is billed separately: the invoice is issued at or before your visit, and you have 10 days to pay after the cleaning date. No prepayment, no monthly bundling. All terms shown in English before you sign.

What if my cleaner is sick or on holiday?

We organise a replacement wherever possible so your home doesn't sit uncleaned for two weeks. If we genuinely can't cover a date, you'll know in advance. Not on the morning of.

What if I need to cancel a specific cleaning?

Life happens: trips, illness, guests. Cancel or reschedule with 48+ hours’ notice and there’s no charge. Between 24 and 48 hours, 50% of the visit is billed. Under 24 hours or no-show, the full visit is billed. This is the standard in Swiss cleaning, and it lets us pay our cleaner fairly even when we can’t reallocate their time.

Are you actually insured? For how much?

Yes. Full Swiss business liability insurance (Betriebshaftpflicht), coverage up to CHF 2’000’000 per event. If your cleaner accidentally damages something in your home, our insurance pays. You don’t file a claim, we do. Certificate available on request before you sign.

Who has my keys?

Your keys stay with the same named person you meet on day one. Handled discreetly, never labelled with your address. If your cleaner changes for any reason, you're told first.

Ready for a cleaner you don't have to think about?

Send a WhatsApp in English. We'll give you a fixed quote and a first date, usually within a week.

Message us on WhatsApp
or call 078 200 86 40
Get free quote on WhatsApp